Director of Operations

National Museum of the Great Lakes

Position Title
Director of Operations

Position Description Summary
The Director of Operations (DOP) manages the day-to-day on-site operations of the National Museum of the Great Lakes located in Toledo, Ohio which is set to open in the spring of 2014. Specifically, the DOP insures operational excellence through effective oversight of the organization’s human resources and financial systems. The DOP reports to the Executive Director and manages the support staff team and  directly oversees financial management of a $1,000,000 plus operational budget.

Position Status
Full-time Salaried

Strategic Duties
1. The Director of Operations manages the day to day museum operations and financial systems of the National Museum of the Great Lakes.

  • Insures appropriate staffing levels are both maintained and effective in achieving the desired experience for visitors.
  • Hires staff in conjunction with Executive Director.
  • Supervises and insures the integrity of all financial activities including data entry, accounts payable, payroll, accounts receivable, donor entry and deposits.
  • Responsible for overseeing building operations including security and maintenance.

2. The DOP provides financial and human resource reporting for the National Museum of the Great Lakes.

  • Attends and provides required reports to the Finance Committee of the Board of Directors.
  • Attends and provides updates to the Human Resource Committee of the Board of Directors.
  • Conducts semi-annual assessments of human resource capital for the Executive Director and Human Resource Committee.
  • Collaborates with other professional staff to monitor and maintain balanced budgets across various GLHS departments including development, publications, library and others.

3. Collaborates with staff, board and external constituencies to insure the effective management of annual and longer term strategic objectives.

  • Collaborates with professional staff and board to develop, implement and monitor the annual budget including supervising the preparation of monthly financial reports.
  • Collaborates with accounting firm to complete the annual audit.
  • Collaborates with Executive Director to provide annual assessments of human resources.
  • Collaborates with Executive Director to address issues related to building maintenance.
  • Collaborates with professional staff and board to monitor relevant elements of Strategic Plan

4. Specific Duties and Expectations

  • Assist in the establishment of the operational systems, processes and policies in support of the museum opening in the spring of 2014.
  • Supervise non-management team staff.
  • Active role in long-term planning, including initiatives geared toward operational excellence and financial stability.
  • Oversee overall financial management, planning, systems, controls and reporting.
  • Develop, maintain and monitor fundraising accounting systems and procedures capturing all pledges, billings and receipts.
  • Organize and maintain fiscal documents.
  • Participate in regular meetings with Executive Director and Treasurer on fiscal matters.
  • Oversee monthly and quarterly assessments and forecasts of organization’s financial performance against budget, financial and operational goals.
  • Manage grant contracts and reimbursement requests.
  • Administer payroll and employee benefits and insurance and risk management.
  • Develop long-range forecasts and maintain long-range financial plans.
  • Specific duties will evolve and change as the organization moves toward fulfillment of strategic goals and objectives.


  • Four year college degree or equivalent experience.
  • Demonstrated leadership skills and experience in managing staff groups and major projects or initiatives.
  • Background in not-for-profit financial management including budget development and oversight.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and a collaborative management style.
  • Commitment to high professional ethical standards and a diverse workplace.
  • Knowledge of tax and compliance issues of a non- profit organization.
  • Excels at multitasking and delegating in a dynamic environment.
  • Three years of experience in finance/bookkeeping preferred.
  • Excellent computer skills.

To be provided by the candidate at the request of the National Museum of the Great Lakes.

Background Checks
The National Museum of the Great Lakes will conduct thorough background checks on candidates who interview for the position.

Salary and Benefits
The National Museum of the Great Lakes will offer a competitive salary and benefit package commensurate with the candidate’s education and experience.

To Apply
Please email your cover letter and resume (please use subject line – Director of Operations) to the National Museum of the Great Lakes before November 29, 2013 or mail to:

National Museum of the Great Lakes
P.O. Box 8218
Toledo, Ohio 43605

This entry was posted in News and tagged . Bookmark the permalink.